Product Transfers

Product Transfers

Product transfers allow you to request products from partner stores and manage B2B inventory movement.

Overview

The product transfer system enables stores to:

  • Request products from partner stores
  • Accept or reject incoming requests
  • Track transfer history with full status visibility
  • Sign transfer contracts for formal agreements

How Transfers Work

1. Browse Partner Catalog

Navigate to Partnerships > Partner Catalog to browse products available from your partner stores.

Add desired products to your transfer basket.

2. Request a Transfer

  1. Open your basket (cart icon)
  2. Review the items and quantities
  3. Click Request Transfer
  4. A notification is sent to the partner store

3. Partner Response

The receiving partner can:

Action Result
Accept Stock is deducted from sender, added to receiver. Product is duplicated in the receiver's catalog
Reject Request is marked as rejected. No stock movement

4. Transfer Contracts

Accepted transfers can be grouped into Transfer Contracts for formal record-keeping:

  1. Go to Partnerships > Messenger
  2. Open the chat with the partner
  3. Click Create Contract
  4. Select the accepted transfers to include
  5. Both parties sign the contract

Transfer Statuses

Status Description
Pending Request sent, awaiting response
Accepted Transfer approved, stock moved
Rejected Request declined
Returned Product returned to original sender

Returning a Product

If you received a product via transfer and need to return it:

  1. Go to Partnerships > Product Transfers
  2. Find the accepted transfer in the Incoming tab
  3. Click Return
  4. Confirm the return

Stock is deducted from your inventory and restored to the original sender.

Deleting Rejected Requests

Rejected transfer requests can be deleted to keep your list clean:

  1. Toggle Show rejected in the filters
  2. Click the trash icon on the rejected item
  3. Confirm deletion

Note: Only rejected transfers can be deleted. Accepted or pending transfers cannot be removed.

Next Steps